Every product featured on our platform is the result of our design team’s original creativity and independent R&D. We craft unique design concepts and develop custom molds from scratch for all our products, ensuring each piece boasts exclusive design and premium manufacturing quality that stands out from generic market options.

Email Support

mobencontact@gmail.com

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (PST/PDT)
Due to time zone differences, we may not reply immediately, but we will get back to all inquiries within 24 business hours. Messages sent outside business hours will be processed the next business day.

1. Large luggage items are delivered by air freight only, with a delivery time of 5-8 working days under normal circumstances;

2. All other products will be shipped according to the delivery method (Air/Sea Freight) you selected when placing the order, and the logistics time is subject to the corresponding channel.

For more information about deliveries, please click here

We accept returns at any time within 7 days of receipt for any reason, provided that the returned item(s) are in the same condition as delivered, with the exception of personalised items.

For more information on our returns policy and how to return an item please click here

*Please note: we are unable to refund or exchange items that have been personalised.